Typing VaultUsing your account
Use an email address you control and keep your password private. Contact support if you lose access to your registered email or suspect someone else has accessed your account.
Acceptable use and practice materials
Use the service lawfully. Do not attempt to access another person's account, bypass access controls or interfere with the service. If you use third-party material for practice, make sure you have permission for how you use or share it.
Practice results and scorecards
Scores and downloadable reports reflect your performance on a practice passage. Check the recruiting body's published rules for the standards that apply to your exam.
Billing and ending your use
Review the price and renewal terms before buying a plan. Use the Subscriptions page for cancellation and Delete Account for account removal. See the Refund Policy for purchase disputes and refund routes.
Contact support for questions about your account or use of the app.